Novelah is a free novel reading app, unlike other web novel, book reader, or ebook reader, you can read good novels every day, in order to assist them in developing a good reading habit. This Guideline will explain how Novelah collects, uses and stores your personal information, along with the rights you are entitled to. We will use this Guideline to explain the relevant details, including the following:
i. We will describe the types of personal information we collect and their corresponding use in order for you to understand how we collect specific types of personal information for a particular function, the reasons for its use and the methods of such collection.
ii. At present, Novelah will not actively share or transfer your personal information to any third parties outside of Novelah. Where the sharing or transferring of your personal information arises in some other situation or you require us to share or transfer your personal information to a third party outside of Novelah, we will directly obtain, or verify the third party has obtained your prior express consent to such share or transfer of your personal information. Also, we will evaluate the risks of such sharing or transferring.
iii. At present, Novelah will not actively obtain your personal information from a third party outside of Novelah. If there is a requirement to obtain your personal information indirectly from a third party for future business development purposes, we will clarify with you the source, type and scope of such personal information. For example, if the processing of personal information for a specific development is beyond the scope of what you originally agreed to provide to a third party, we will obtain your prior express consent before processing your personal information, and we will strictly abide by the relevant laws and regulations and require that the third party guarantees the legitimacy of the information provided.
In the process of using Novelah service, Novelah will, in accordance with the following ways, collect information provided by you during the use of the service or information generated by the use of the service, in order to provide such services to you, to optimize our services and protect your account security:
1.1 When you register with Novelah service (or login by using third party of account authenrity from Google or Facebook account), we will collect your region, nickname, profile picture, and email in order to assist you with completing Novelah registration and to protect your Novelah account security. If you do not provide such information, you may not be able to use our services properly.
1.2 When you use Novelah’s service, in order to ensure the normal use of our services, to maintain the normal operation of our services, and to optimize and improve our services and protect the safety of your account, we will collect information about your device model, operating system, unique device identifier, login IP address, Novelah version number, access network mode , type and status, the quality of your network, equipment accelerators (such as gravity sensing equipment), operation logs, service logs (such as the information you browse on Novelah, or the information about service failure, referrer URLs etc.) and other log information. Such information is required to provide you with Novelah’s service and are basic information which must be collected.
1.3 When you use ‘withdraw cash’ function, According to the developing condition of payment solution from different regions, we probably need to collect your payment receiving information Inclusive of your name, bank account name and number, mobile phone number, email and PayPal ID and etc. Rejecting to provide such information may result in you being unable to use the Novelah ‘withdraw cash’ service, but does not affect your normal use of Novelah’s other functions.
1.4 When you use Novelah with other interoperable software or hardware, providers of such software or hardware can, with your consent, obtain relevant information that you actively disclose or transmit on Novelah. You should fully understand product features and information protection policy of other software or hardware before granting your consent.
1.3 When you use Novelah with other interoperable software or hardware, providers of such software or hardware can, with your consent, obtain relevant information that you actively disclose or transmit on Novelah. You should fully understand product features and information protection policy of other software or hardware before granting your consent.
In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may collect and process your relevant personal information without asking for your consent:
1) When it is directly related to national interests such as national security and national defense, or it is directly related to major public interests such as public safety, public health, and public knowledge;
2) When it is directly related to a criminal investigation, prosecution, trial or execution of judgments;
3) In order to protect vital legitimate interests of you or of other individuals, such as right of life, property, and reputation, while it’s hardly to obtain the consent of the individual;
4) When the personal information is disclosed to the public by yourself;
5) When the personal information is collected from legally publicly disclosed information, such as legitimate content reports, government information disclosure, etc.;
6) When it is necessary for entering into and/or performance of a contract to which you are the party;
7) When it is necessary for maintenance of the safe and stable operation of the products or services provided, such as discovering malfunctions and/or troubleshooting products or services;
8) When it is necessary for legitimate content reporting;
9) When it is necessary for conducting statistical or academic research which is for public interest, and when the results of academic research or description are provided externally, the personal information contained is de-identified.
10) Other circumstances as stipulated by laws and regulations.
Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will explain to you the type of information, the scope and the purpose of the information collection by means of page prompts, interactive processes, website announcements or other ways, to obtain your consent.
Please note that at present, Novelah will not actively obtain your personal information from a third party outside of Novelah. In the event that we need to obtain your personal information indirectly from a third party for future business developments, we will inform the source, type and scope of the use of your personal information to you prior to obtaining such information. For example, where Novelah requires to process personal information for a specific development which is beyond the scope of what you originally agreed to provide to a third party, we will obtain your prior express consent before processing your personal information; In addition, we will strictly abide by the relevant laws and regulations, and require that third parties guarantee the legitimacy of the information provided.
2.1 Where Information is Stored
We will act in accordance with laws and regulations and store personal information collected within the territory in local.
2.2 The Duration Storing Information
In general, we will only keep your personal information for the time necessary to achieve a specific purpose,
for example: Mobile phone number: When you use ‘withdraw cash’ function, we will need to store your mobile phone number to ensure your normal use of the service; when you delete your Novelah account, we will delete the corresponding information.
We strive to secure users' information to prevent information leakage, improper use, unauthorized access or disclosure.
We will use a variety of security measures to ensure the security of information within reasonable security standards. For example, we will use encryption technology (for example, SSL), data anonymization and other means to protect your personal information.
We use ever-improving technical means to enhance the security of the software installed on your device to prevent your personal information from leaking. For example, we will perform partial information encryption on your device for secure transmission; to prevent viruses, Trojans or other malicious programs or website, we will collect the information about applications installed on your device or process information regarding the running application.
We have set up specialized management systems, processes and organizations to ensure the security of information. For example, we strictly limit the range of people who may access such information and require them to comply with the confidentiality obligations and conduct audits.
In the case of information leakage or other incidents involving information security, we will initiate contingency plans to prevent the wide spread of security incidents and inform you in the form of push notifications and announcements.
We may use information collected by certain features for our other services. For example, we may use the information we collect when you use one of our features, and provide you with specific content in another service, including, but not limited to ads, information security tips for content you have read, indirect crowd portraits based on feature tags, and providing more accurate and personalized services and content.
If you are a paying customer, we will use a third-party payment platform to process your payment. Verify that the parent and guardian agree to the minor's use of Novelah through the payment process.
In order to ensure the security of our services, and to enable us to better understand the operations of our applications, we may record information such as your frequency of using our applications, crash logs, overall usage, performance data, and the sources that apps are installed from. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application.
Where we utilize your personal information beyond the scope of our collection statement or a direct or reasonable connection, we will inform you and obtain your prior express consent again before using your personal information in such situations.
At present, we will not actively share or transfer your personal information to a third party outside of Novelah. If there are other circumstances in which your personal information is to be shared or transferred or where you require us to share or transfer your personal information to a third party outside of Novelah, we will directly obtain or verify the third party has obtained your prior express consent to such share or transfer of your personal information.
We will not publicly disclose personal information collected by us. If we have to disclose such information publicly, we will inform you of the purpose of such disclosure, type of information disclosed and the sensitive information that may be involved, and obtain your prior express consent.
As our business continues to develop, we may engage in mergers, acquisitions, transfers of assets, etc. We will inform you of such circumstances and continue to protect your personal information and require new controllers to continue to protect your personal information in accordance with the laws and regulations and the standards as strict as required by this Guideline.
In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may share, transfer, or publicly disclose personal information without prior consent of the subject of personal information:
1) When it is directly related to national security or national defense;
2) When it is directly related to public safety, public health, or major public interests;
3) When it is directly related to a criminal investigation, prosecution, trial or execution of judgments;
4) When it is for protecting vital legitimate interests of you or of other individuals, such as right of life, property, and reputation, while it’s hardly to obtain the consent of the individual;
5) When the personal information is disclosed to the public by yourself;
6) When the personal information is collected from legally publicly disclosed information, such as legitimate content reports, government information disclosure, etc..
During your course of using Novelah, in order to provide you with an easier way to access, change, delete your personal information while ensuring you with the right to withdraw your consent regarding the use of personal information and the right to delete your account, we have provided you with the applicable function when designing the product
6.1 Access and modify personal information, including region, nickname, avatar, birthday, etc.
1) After entering Novelah, click "Me"
2) Click on the avatar bar
3) Access or modify personal information
6.2 If you need to delete personal information, you can complete it by deleting account.You should understand that once you delete your account, you will lose the right to access or use Novelah in whole or in part.
6.2.1 You can complete the deleting account in the following ways:
1) In Novelah, referring to the steps in Clause 6.1, you can click the delete account button on the account information page to complete the operation.
2) For our legitimate business interests (including fraud detection and prevention) and to comply with our legal obligations (including tax, legal reporting and audit obligations), we may retain some of your data for 60 days, and after 60 days of account deletion, we will delete your personal information and all other data and will not be able to recover.
We may revise this Guideline in due course. In the event where the terms of this Guideline are amended, we will show you amended Guideline by way of push notifications and/or pop-up windows when you log in or when the APP version has been updated. Please note that we will follow the updated Guideline to collect, use and store your personal information only after you have tapped on the consent button in the pop-up window.
We place great importance in the protection of personal information of minors. If you are a minor under the age of 18, according to the relevant laws and regulations, your parents’ or legal guardian's written consent should be obtained prior to you use of Novelah service.
If you have any other complaints, suggestions, or querries regarding personal information of minors, please contact us at Novelah.email@example.com. We will review your queries as soon as possible and respond within thirty days after verifying your identity.